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Privacy Policy

How we collect, use and protect your personal information.

Last updated: 19 March 2026

1. Introduction

WestronPoint Solutions Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data when you visit our website at westronpoint.com or engage our services.

We are registered in England and Wales. Our registered address is 7 Barrowgate Way, Throop, Bournemouth, Dorset, BH8 0HD. For any privacy-related enquiries, please contact us at hello@westronpoint.com.

2. Information We Collect

2.1 Information you provide to us

When you use our contact form, email us or engage our services, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Business name and website address
  • Details of the services you are interested in
  • Any other information you choose to provide in your message

2.2 Information collected automatically

When you visit our website, we may automatically collect:

  • IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website address

3. How We Use Your Information

We use the personal data we collect for the following purposes:

  • To respond to your enquiries and provide the services you have requested
  • To send you project updates and communications related to our services
  • To improve our website and user experience
  • To comply with our legal obligations
  • To protect our legitimate business interests

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), the legal bases we rely on for processing your personal data are:

  • Consent: Where you have given us clear consent to process your personal data for a specific purpose, such as submitting a contact form.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services, provided these are not overridden by your rights.
  • Legal obligation: Where processing is necessary for compliance with a legal obligation.

5. Data Sharing

We do not sell, trade or rent your personal information to third parties. We may share your data with:

  • Service providers: Trusted third-party companies that assist us in operating our website and delivering our services (e.g. hosting providers, email service providers). These providers are contractually obligated to protect your data.
  • Legal requirements: If required by law, regulation, legal process or governmental request.

6. Email Communications

Our contact form submissions are processed via Brevo (formerly Sendinblue), a GDPR-compliant transactional email service. Brevo processes your data solely to deliver the email on our behalf. You can review Brevo's privacy policy at brevo.com/legal/privacypolicy.

7. Cookies

Our website uses minimal cookies necessary for the website to function correctly. We do not use tracking cookies, advertising cookies or analytics platforms that track individual users. If this changes in the future, we will update this policy and seek your consent where required.

8. Data Security

We have implemented appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. These measures include:

  • SSL/TLS encryption on all pages
  • Secure server infrastructure with regular updates
  • Rate limiting and spam protection on forms
  • Access controls to limit data access to authorised personnel only

While we take all reasonable precautions, no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

10. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal data we hold about you.
  • Right to rectification: Request correction of inaccurate or incomplete data.
  • Right to erasure: Request deletion of your personal data in certain circumstances.
  • Right to restrict processing: Request that we limit how we use your data.
  • Right to data portability: Request a copy of your data in a structured, machine-readable format.
  • Right to object: Object to the processing of your personal data in certain circumstances.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@westronpoint.com. We will respond to your request within one month.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of every website you visit.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete that information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

We would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first at hello@westronpoint.com.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: